Description
Course ID: COMM125
Learn in a classroom environment with your peers, face to face or virtual with an instructor online.
Course Length: 1 day
Target Audience: Managers, Supervisors, Leads and HR
Course Overview
Effective stakeholder consultation is essential for building trust, gathering meaningful input, improving decision-making, and achieving successful organizational outcomes. Whether supporting projects, programs, policy development, organizational change, or service improvements, effective consultation ensures that stakeholders are informed, engaged, and able to contribute constructively. This interactive instructor-led course provides participants with the knowledge, skills, and practical tools to plan, conduct, and evaluate stakeholder consultations. Through instructor-led discussions, case studies, simulations, breakout activities, and workplace scenarios, participants will learn how to engage stakeholders respectfully, manage diverse perspectives, and build productive, collaborative relationships.
Learning Objectives:
By the end of this course, participants will be able to:
- Explain the purpose and principles of effective stakeholder consultation.
- Identify and analyze stakeholders based on their interests, influence, and impact.
- Develop stakeholder consultation plans that align with organizational objectives.
- Facilitate meaningful consultation sessions using effective communication and engagement techniques.
- Manage differing opinions, expectations, and potential conflicts during consultations.
- Evaluate consultation outcomes and communicate results to stakeholders.
Course Content:
- Foundations of Stakeholder Consultation
- Stakeholder Identification and Analysis
- Planning the Consultation Process
- Facilitating Effective Stakeholder Consultations
- Managing Challenges and Building Consensus
- Evaluating Consultation Outcomes and Action Planning
Supplement Material:
A student manual is available for the learner to follow during the instructor’s presentation.
Benefits to the participants:
Participants will leave with practical consultation tools, stakeholder mapping templates, facilitation techniques, and a personalized action plan that can be immediately applied to projects, programs, policy initiatives, and organizational change efforts.
Course Evaluation: A course evaluation will be completed by the learners once the course is finished.
Note: The course outline may be subject to change.
